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ITIL4-DPI퍼펙트최신공부자료 - ITIL4-DPI최고품질인증시험기출문제

DumpTOP는 고품질의 IT ITIL ITIL4-DPI시험공부자료를 제공하는 차별화 된 사이트입니다. DumpTOP는ITIL ITIL4-DPI응시자들이 처음 시도하는ITIL ITIL4-DPI시험에서의 합격을 도와드립니다. 가장 적은 시간은 투자하여 어려운ITIL ITIL4-DPI시험을 통과하여 자격증을 많이 취득하셔서 IT업계에서 자신만의 가치를 찾으세요.

ITIL ITIL4-DPI 인증시험은 최근 가장 핫한 시험입니다. 인기가 높은 만큼ITIL ITIL4-DPI시험을 패스하여 취득하게 되는 자격증의 가치가 높습니다. 이렇게 좋은 자격증을 취득하는데 있어서의 필수과목인ITIL ITIL4-DPI시험을 어떻게 하면 한번에 패스할수 있을가요? 그 비결은 바로DumpTOP의 ITIL ITIL4-DPI덤프를 주문하여 가장 빠른 시일내에 덤프를 마스터하여 시험을 패스하는것입니다.

>> ITIL4-DPI퍼펙트 최신 공부자료 <<

ITIL4-DPI최고품질 인증시험 기출문제 - ITIL4-DPI시험대비 공부문제

DumpTOP는 자격증 응시자에게ITIL ITIL4-DPI 시험 준비를 위한 현재 그리고 가장 최근의 자료들을 제공하는 이 산업 영역의 리더입니다. DumpTOP는ITIL ITIL4-DPI덤프를 시험문제변경에 따라 계속 갱신하여 고객님께서 받은 것이ITIL ITIL4-DPI 시험의 가장 최신 기출문제임을 보증해드립니다.

최신 ITIL 4 Strategist ITIL4-DPI 무료샘플문제 (Q34-Q39):

질문 # 34
An organization recently established a continual improvement team to promote and enable continual improvement throughout the SVS. The members of the team are discussing the team's role in continual improvement across the organization.
Which is the BEST description of the team's role in this situation?

A. The team should ensure that every improvement initiative strictly follows the steps in the ITIL continual improvement model
B. The team should be the central point of responsibility for the identification, proposal, and implementation of all improvements
C. The team should ensure that everyone in the organization is empowered and trained to identify and propose improvements
D. The team should focus on the improvement of the 'continual improvement' practice

정답：C

설명：
According to DPI, thecontinual improvement team's role is to promote a culture of improvementacross the organization. Their purpose is not to own every improvement but toempower all staff to recognize and propose improvements. By enabling knowledge, training, and cultural reinforcement, they encourage everyone to participate. Options A and C are too narrow, and D is too rigid since the continual improvement model isguidance, not a strict sequence.
(Reference: ITIL 4 Strategist DPI, section on "Continual improvement culture and responsibilities")

질문 # 35
In an organization, a service desk team employs experienced staff who have worked there for many years and have good relationships with support teams. The organization has a good improvement culture, and staff are encouraged to use their experience and identify improvements. They are developing a new policy for handling incidents.
Which is the BEST approach for this new policy?

A. Engage with stakeholders to ensure that as much detail as possible is included in the policy
B. Ensure that any identified exceptions are excluded from the policy to improve clarity
C. Ensure that all teams involved in incident resolution collaborate in the development of the policy
D. Implement the policy for service desk staff before informing other affected support teams

정답：C

설명：
DPI emphasizes thatpolicies must be co-created and supported across all stakeholdersto be effective. By ensuring all teams involved in incident resolution collaborate in developing the policy, the organization promotesbuy-in, shared ownership, and alignment. Excluding exceptions (A) may cause operational issues, C undermines collaboration, and D risks overcomplication.Collaborative designis a principle of both OCM and DPI governance.
(Reference: ITIL 4 Strategist DPI, section on "Policy creation - stakeholder involvement and collaboration")

질문 # 36
A retailer is considering introducing a new virtual reality feature to its online presence. Recognizing this is a significant effort requiring new skills and technology, the CIO has asked the operations manager to assess the impact to the organization.
Which assessment method would work BEST in this situation?

A. Gap analysis
B. SLA achievement analysis
C. Process maturity assessment
D. Customer satisfaction analysis

정답：A

설명：
In ITIL DPI,gap analysisis used to compare the current state against the desired future state. Since the retailer is adoptingnew technology and skills, gap analysis identifies capability shortfalls and resource needs to support the change. Customer satisfaction analysis (A) and SLA analysis (C) measure service performance, not organizational readiness. Process maturity assessment (D) examines process capability but not the holistic gap to achieve new capabilities.
(Reference: ITIL 4 Strategist DPI, section on "Assessment methods - gap analysis for change initiatives")

질문 # 37
A CIO has made value stream mapping a key part of an IT improvement effort. A value stream map for existing services is being developed.
Which approach would produce the BEST results?

A. Hire process consultants to develop process maps, and minimize the involvement of staff in the design of the future state of the value stream
B. Ask stakeholders to document all value stream activities for which they are responsible, then assign team members to each activity to develop improvements
C. Ask stakeholders to collaborate to optimize and eliminate waste, and establish metrics for measuring improvement
D. Hire an organizational change management consultant to identify the attitudes, behaviours, and cultural changes that are required to make value streams more effective

정답：C

설명：
According to DPI,value stream mapping is collaborative. Stakeholders must work together to identify inefficiencies, optimize flow, and agree on metrics to measure improvement. Option A removes staff engagement, leading to resistance. Option B limits collaboration to documentation, not co-design. Option C addresses change attitudes, not mapping effectiveness.Collaboration + waste elimination + measurement (Option D) reflects Lean/Agile influence in DPI.
(Reference: ITIL 4 Strategist DPI, section on "Value stream mapping - collaborative optimization")

질문 # 38
At the start of an organizational change initiative, the managers of an organization ensure that stakeholders know what the change is supposed to achieve and encourage them to discuss it.
Which organizational change management requirement does this MOST contribute to?

A. Strong and committed leadership
B. Willing and prepared participants
C. Sustained improvement
D. Clear and relevant objectives

정답：B

설명：
DPI emphasizes thatOCM must create willing and prepared participantsby providing clarity on the change's purpose and encouraging open discussion. This builds trust, reduces resistance, and increases engagement. Objectives (A) and leadership (B) are important but are managerial aspects, not participant readiness. Sustained improvement (D) occurs later. The direct outcome of early communication and dialogue isprepared participants.
(Reference: ITIL 4 Strategist DPI, section on "Organizational change management - preparing participants")

질문 # 39
......

ITIL ITIL4-DPI 덤프구매전 한국어 온라인상담서비스부터 구매후 덤프 무료 업데이트버전제공 , ITIL ITIL4-DPI시험불합격시 덤프비용 전액환불 혹은 다른 과목으로 교환 등 저희는 구매전부터 구매후까지 철저한 서비스를 제공해드립니다. ITIL ITIL4-DPI 덤프는 인기덤프인데 지금까지 덤프를 구매한후 환불신청하신 분은 아직 없었습니다.

ITIL4-DPI최고품질 인증시험 기출문제: https://www.dumptop.com/ITIL/ITIL4-DPI-dump.html

DumpTOP ITIL4-DPI최고품질 인증시험 기출문제 는 여러분의 it전문가 꿈을 이루어드리는 사이트 입다, ITIL ITIL4-DPI퍼펙트 최신 공부자료 덤프를 구매하시면 일년무료 업데이트서비스도 받을수 있습니다, ITIL ITIL4-DPI퍼펙트 최신 공부자료 구매전 덤프구매사이트에서 DEMO부터 다운받아 덤프의 일부분 문제를 체험해보세요, ITIL ITIL4-DPI인증시험은 전업적지식이 강한 인증입니다, 우리 DumpTOP ITIL4-DPI최고품질 인증시험 기출문제선택함으로 여러분은 성공을 선택한 것입니다, DumpTOP 에서는 최선을 다해 여러분이ITIL ITIL4-DPI인증시험을 패스하도록 도울 것이며 여러분은 DumpTOP에서ITIL ITIL4-DPI덤프의 일부분의 문제와 답을 무료로 다운받으실 수 잇습니다.

재회 인사는 씻고 옷 좀 갈아입은 뒤에 하면 안 될까, 될 수 있으면 우빈 씨ITIL4-DPI에게는 늦게 알리려고 했는데, 망했다!그날 그래서 두 분이 같이 있었던 거군요, DumpTOP 는 여러분의 it전문가 꿈을 이루어드리는 사이트 입다.

시험준비에 가장 좋은 ITIL4-DPI퍼펙트 최신 공부자료 최신버전 덤프데모문제 다운로드

덤프를 구매하시면 일년무료 업데이트서비스도 받을수 있습니다, 구매전 덤프구매사이트에서 DEMO부터 다운받아 덤프의 일부분 문제를 체험해보세요, ITIL ITIL4-DPI인증시험은 전업적지식이 강한 인증입니다.

우리 DumpTOP선택함으로 여러분은 성공을 선택한 것입니다.

William Thomas William Thomas

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